Pensacola Financial Advisor Christopher John Jacobi and Ameriprise Under Scrutiny for Alleged Investment Misconduct

Christopher John Jacobi (CRD #1648679), a financial advisor based in Pensacola, Florida, affiliated with Ameriprise Financial Services, is currently facing allegations from multiple clients. The complaints focus on unsuitable investment recommendations, leading to financial losses. Investigations are underway to examine both Jacobi’s advisory practices and the oversight provided by Ameriprise.

Update on Complaints Against Christopher John Jacobi

Recent FINRA BrokerCheck records show that Pensacola financial advisor Christopher John Jacobi has been the subject of multiple customer disputes tied to his time at Ameriprise Financial Services, LLC. The complaints primarily allege that Jacobi recommended unsuitable investments in EBIX stock.

Settled Customer Disputes

• February 14, 2025: A customer filed a written complaint in FINRA arbitration in Atlanta, alleging unsuitable recommendations in EBIX stock and claiming $30,000 in damages. The matter was settled for $15,000. Jacobi did not contribute personally to the settlement.
• January 24, 2025: A FINRA arbitration case was filed in New Orleans, alleging unsuitable EBIX stock investments with $99,000 in claimed damages. The case was settled for $65,000, with no personal contribution from Jacobi.
• August 26, 2024: A client alleged unsuitable EBIX stock recommendations in a FINRA arbitration case filed in New Orleans, seeking $250,000 in damages. On August 19, 2025, the matter was settled for $70,000. Jacobi again made no personal contribution to the settlement.

Pending Customer Disputes

• July 7, 2025: A FINRA arbitration claim was filed in New Orleans, alleging unsuitable investment recommendations and seeking $150,000 in damages.
• January 29, 2025: A case was filed in FINRA arbitration in New Orleans, alleging unsuitable EBIX stock recommendations and claiming $100,000 in damages.
• January 28, 2025: Another FINRA arbitration case was filed in Atlanta, alleging unsuitable EBIX stock investments and seeking $150,000 in damages.
• December 31, 2024: A customer filed a FINRA arbitration claim alleging unsuitable investment advice and seeking $100,000 in damages.

The Gulf Breeze Case

One particularly distressing claim, as reported by the Pensacola News Journal, involves a 61-year-old Gulf Breeze man who allegedly entrusted his life savings to Jacobi. According to the claim, Jacobi assured the client that investing in EBIX was a prudent strategy for retirement. However, following EBIX’s bankruptcy, the client’s investment was completely wiped out. The claim further alleges that Jacobi continued to reassure the client about the investment’s performance, even as its value plummeted.

Ameriprise Under Scrutiny for Alleged Lack of Supervision

While the complaints primarily target Jacobi’s individual actions, some claims assert that Ameriprise failed to adequately supervise his investment practices. According to FINRA, firms are legally obligated to oversee the activities of their representatives and address any red flags related to unsuitable investment advice. The complaints allege that Ameriprise either knew or should have known about Jacobi’s investment practices but failed to intervene.

Protecting Your Investments

The ongoing cases underscore the importance of diversified investment strategies. Investors are reminded to remain vigilant and cautious when considering concentrated holdings.

What Can Affected Investors Do?

Investors who believe they have suffered financial losses due to unsuitable recommendations from Jacobi are encouraged to seek legal advice. According to FINRA, filing a formal arbitration claim can be a viable method to seek compensation. Additionally, affected clients should review their portfolios for other potentially high-risk investments recommended by Jacobi.

Levin Papantonio Can Handle Claims for Jacobi Customers Who Sustained Losses

The Securities and Business Litigation team at Levin, Papantonio, Proctor, Buchanan, O’Brien, Barr & Mougey, P.A. is investigating claims from investors who were former customers of Jacobi and sustained financial loss as a result of his investment practices.

Our firm will investigate your case and fight to recover your financial losses. We charge you attorney’s fees only if we recover for you.

Call us today for a free case review: (800) 277-1193.

SOURCES:

FINRA BrokerCheck

Pensacola News Journal